Privacy Policy

Last Updated: Friday, January 23, 2026

Flexy Bay (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1) Information We Collect

  • Personal information such as name, phone number, email address, and delivery address
  • Order details and purchase history
  • Technical data such as IP address, browser type, and device information

2) How We Use Your Information

  • Process and deliver your orders
  • Provide customer support and order updates
  • Improve website performance and security
  • Prevent fraud and misuse

3) Payment Information

Flexy Bay does not store your credit or debit card details. Online payments are processed securely via third-party payment gateways.

4) Cash on Delivery (COD)

For COD orders, customer details are shared with courier partners strictly for delivery purposes.

5) Sharing of Information

  • Courier and logistics partners
  • Payment service providers
  • Legal authorities if required by law

6) Cookies

We use cookies to enhance user experience and analyze site traffic. You can disable cookies in your browser settings.

7) Data Security

We implement reasonable security measures, but no online system can guarantee complete protection.

8) Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

9) Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our platform.

10) Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page.

11) Contact Information

Phone / WhatsApp: +92-336-2222899
Support Email: [email protected]
Business Email: [email protected]
Website: https://flexybay.com